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Cookies help us provide important features and functionality on our website. They are used to improve your user experience. Generally, our cookies perform up to four different functions:
Third Party Cookies
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Please note, however, that if you delete cookies or do not accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
You can learn more about cookies by visiting the following third party websites:
Effective from 01/06/2019.
QUENCH operates https://quench.ie. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
Here you will find information about:
1. Information we collect from you
We collect information from you:
We collect the following types of information:
When you use or subscribe to one of our services, such as signing up to an email newsletter, entering a competition, or participating in our surveys, we will ask you to provide information such as your name, email, phone number and/or postal address so that we can provide you with the services requested.
When conducting surveys or running competitions, in addition to contact information, we may collect other personal information such as your gender, date of birth, marital status, etc.
When you purchase a product or service from us, such as subscribing to QUENCH or attending one of our events, we will also ask you for your payment details in addition to your contact information, in order to secure payment and to authorise access to our products and services.
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").
This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
When you visit our website, we collect data on your online behaviour (eg time spent on website, items clicked on, etc).
When buying or enjoying a product or service from us, such as a subscription or downloading digital copies of a product, we will collect information about what products and services you have bought/enjoyed from us.
When you register for a newsletter or take part in a survey orf, we may also collect data about your preferences, tastes and interests.
We may collect data in online surveys that qualify as “special category of data”. These could be data sets such as biometric information (including voice samples, facial recognition, etc), or political opinions, gender identification, religion, philosophical beliefs, health, sexual orientation, etc.
Answering to any such surveys will always be optional, and we will make sure we have your consent to process this data. An explanation as to why and how we are processing this kind of data will be provided. Additional safeguards will be in place for using, storing and ultimately either deleting or anonymising this data.
2. How your personal information is used
At QUENCH we collect different types of information for the following reasons:
By signing up to our newsletter you are giving us consent to use the email address provided to send you relevant content and updates about QUENCH Magazine, competitions or partnerships we may run, or any special offers we may be able to offer you.
You can withdraw this consent for any newsletter by unsubscribing at any time.
We advertise on our site and in our newsletter in order to be able to provide you with some relevant content for free.
Please note, opting out of cookies does not mean you will not see any advertisements.
We work with social media networks such as Facebook (Facebook Pixel) to show you our marketing advertisers, sponsors and partners’ most relevant products and services based on your interests. Data collected by the Facebook Pixel may also be anonymised and used to help improve the quality and effectiveness of our websites and marketing efforts.
To limit Facebook’s tracking and profiling effort, please refer directly to your Facebook account settings. You can also find out more about the pixels and cookies we use on QUENCH by reading our Cookies policy.
We may also participate in Facebook's 'Custom Audience' service. This service enables QUENCH to display to you personalised advertisements when you visit Facebook’s social media platforms. It converts your email address to a unique number that Facebook uses to match to unique numbers that Facebook generates from the email addresses of its users.You only be targeted by our campaigns using Facebook Custom Audiences if you have previously consented to the use of your data information for advertising purposes or signed up to our newsletter.
Should you have given us your consent but have changed your mind and wish to unsubscribe, you can unsubscribe from our marketing mailing list at any moment (linked in any email we send you) and adjust your cookie setting preferences through our preference centre.
We will run surveys and polls through social networks platforms, emails, or directly through QUENCH.ie. We may send out invitations to people who pay for our products or services and to people who have opted in to receive communications from us.
Please note, opting out of cookies does not mean you will not see any advertisements.
The information you have provided will be used for the provision of goods and/or services that you request. Subsequently we will communicate with you about these products and services.
Please note that when you buy products / services or download content from us / our website - such as subscription,a pdf file, etc. - we may contact you about your registration details, to manage any account or subscription you have with us, or to provide you with customer service.
This will be the case even if you have opted-out of, or declined to consent to receiving promotional emails.
When entering one of our online competitions, we will process your information for the purposes of selecting a winner. If you have opted-in to receiving information from us about our products and services (e.g. receiving subscriptions offers, signing up for editorial newsletters etc) then we will use the information you have provided to make sure we send out to you relevant products and services (based on where you live, your age, gender, tastes, preferences, etc).
If you have opted-in to receive news and offers from any competition sponsors, your information will be shared with them.
Further details about this is outlined below in the “‘4. Who do we share your information with” with section.
We work with our partners from the world of services, fashion, retail and goods so that we can present you with some outstanding offers and opportunities by either email or post. You will only ever receive partner messages from us if you have consented to receive promotional offers from our partners. Your personal information will not be disclosed to our partners.
You will not be directly emailed by them and you will be free to unsubscribe at any time from advertising and sponsored newsletters.
Any information provided by you when dealing with any of your complaints or enquiries made by you, or legally on your behalf, will be processed.
We may collect and process your personal data and it is one of our duties to make sure you understand which of these lawful bases we are using to process your data.
To that effect, it is important that your consent may be given in order to collect and process your data:
In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests:
Legitimate interest is only used after the data processing has been evaluated and a necessary balancing test has been conducted.
Anyl data subjects will be given the right to object to the processing of their information at any time.
In certain circumstances, your personal data will be needed in order to comply with our contractual obligations.
For example, when making a material purchase that needs to be physically sent out to you, we will collect and process personal data such as your name and address in order to fulfil your purchase.
If the law requires us to, we may need to collect and process your data.
For example, we can pass on the details of people involved in fraud or other criminal activity affecting us to law enforcement.
We work with service providers to perform some tasks on our behalf. This might include activities such as: analysis, payments, marketing, etc and including tagging and blending non-personal site user data to provide aggregate demographics on our audiences. We may share your personal data with these providers in order to perform the necessary tasks.
However, they are obliged not to disclose or use it for any other purposes. Any third-party processing of your data on our behalf will be subject to security and confidentiality obligations consistent with this privacy notice and applicable law.
We may disclose de-personalised data (such as aggregated statistics) about the audience of our products and services and/or survey participants to describe our sales, customers personas, traffic patterns and other information to prospective partners, advertisers, investors and other reputable third parties, and for other lawful purposes. These statistics will never include identifiable personal information.
Under certain circumstances we may occasionally be required by law, court order or governmental authority to disclose certain types of personal information and we reserve ourselves the right to comply with any such legally binding request.
With your explicit permission, we may share your information with other companies we are working with, such as partners and sponsors. Before doing so, we will always ask for your permission, will name the company and will always be clear that your information will be shared with another organisation. You will have the right to decline giving your consent.
We do not knowingly collect and process information from underaged people (anyone under the age of 18). The products, services and content are generally explicit and aimed at people aged 18 and over.
If you are under the age of 18, we ask that you do not give us any information about you or use our website.
If you are a parent or guardian of a minor under 18 and if you think that your child has used our website, subscribed to a newsletter or provided their information to us without your consent, please contact us at firstname.lastname@example.org and we will delete and/or stop processing your child’s personal information within a reasonable time.
We will retain your personal information for no longer than is necessary for the purposes for which it is being processed, while taking into account any legal requirements and tax and accounting rules.
There are some circumstances where personal data may be stored for longer periods (e.g. archiving purposes in the public interest, scientific or historical research purposes).
Where you sign up to receive email marketing from us we will retain your e-mail address after you ‘opt-out’ of receiving emails to ensure that you may still receive non marketing related emails..
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
We may sometimes use the data you share with us, and that we collect about you when browsing our websites and products, to personalise our services and to tailor marketing content. For example, we may use the information you have provided to send you information about content, products or services we think may be of interest to you.
Should you wish you no longer wish to receive this type of material, you will be able to unsubscribe at any point.
We receive commission on some of the links to third party websites offering content, products and services that we feature on our websites.
As a consumer, you have rights when it comes to your data:
You have the right to complain to a supervisory authority. In Ireland, this is the Data Protection Commissioner.